JPR and its asset management company, Tokyo Tatemono Realty Investment Management, Inc. (TRIM), believe that their primary responsibility is to ensure the safety of tenants and users and provide facilities and services that are comfortable and safe to use. Continuous and comprehensive efforts are required in order to provide safe, secure and high-quality services. Drawing on the expertise of its sponsors, JPR views safety the top priority in operating its properties.

Improving safety and security

JPR and TRIM manages its facilities appropriately in accordance with its Operation and Maintenance Manual to provide peace of mind to all tenants and customers. For management of parking lots, which have high risk when it comes to safety, TRIM has developed its own in-house safety standards that are more stringent than the standards required by law, and pursues continuous risk reduction through regular inspections and reviews at each property. The majority of accidents that occur in parking lots are accounted for by human error, JPR is further promoting risk reduction through careful communication with users.

Earthquake- and disaster-prevention initiatives

Since the Great East Japan Earthquake in 2011, there has been increased concern about the earthquake resistance of buildings. JPR is developing measures to minimize damage and ensure a rapid recovery in order to ensure business continuity in the event of contingencies such as a natural disaster.
Moreover, JPR considers earthquake risks and does not acquire properties that fail to meet certain earthquake-proofing standards.

Disaster-prevention and business continuity planning (BCP) measures

TRIM has established crisis management procedures and a business continuity plan and is making ongoing efforts to prepare for unforeseen circumstances such as natural disasters.
In developing BCP, the probability of a crisis occurring, its impact, and the difficulty of responding to it are evaluated and measures selected accordingly. As part of BCP, an action plan has been formulated in order to take appropriate steps regarding essential business and critical factors when responding to a disaster. In the event of an emergency situation, crisis response headquarters will be set up, and preparations have been made to preserve assets and ensure the rapid deployment of countermeasures, with the primary goal being to protect the lives of people.

Conducting disaster-prevention training

With increasing attention being focused on the importance of earthquake- and disaster-preparedness, regular disaster-prevention training and awareness activities are being conducted at buildings owned by JPR for the purpose of ensuring user safety, reducing damage, maintaining business activities, and helping people in the community in the event of an earthquake. Moreover, in properties with many foreign-affiliated tenants, steps have been taken to provide emergency announcements in English and measures suited to user characteristics have been implemented. TRIM is also striving to improve its response capabilities and conducts regular trainings to increase the speed at which information about property damage will be collected in the event of an earthquake occurring directly below the Tokyo area.

Using PML Values in Preparation for Earthquake Risks

PML means Probable Maximum Loss, or the maximum amount of loss by earthquakes.
ML indicates the degree of damage to a building caused by an assumed earthquake of maximum magnitude (possible once every 475 years), presented as the proportion (%) of the expected restoring cost against the price to re-acquire the building (replacement cost). The lower the percentage, the lower the amount of loss. JPR checks the earthquake resistance performance and the PML value when determining whether to acquire a property, and will not acquire it if the property does not meet certain standards. For the earthquake resistance performance and the PML value of individual properties in the portfolio, please check the Property Data Book.

Shakes by the Great East Japan Earthquake Attenuated at Shinjuku Center Bldg.

JPR installed 288 axial force controlling oil dampers at Shinjuku Center Building in 2009. The installation represented the first countermeasure against long-period earthquake ground motion for existing ultra-skyscraper buildings in Japan.
When the Great East Japan Earthquake occurred, this countermeasure minimized the damage to the building, reducing maximum distortion by 22% and maximum acceleration by 29%.